Bacolod hospital help desks set up for poor patients

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The city government has deployed liaisons to assist indigent patients seeking hospital admissions through the Bacolod City Comprehensive Health Program (BacCHP).

Thet will be assigned to hospitals with existing agreements with the city government in the implementation of the city’s flagship health program.

“By May 1, they should be in hospitals. The BacCHP office will set up help desks in hospitals. Patients may seek assistance from the help desks,” said Mayor Albee Benitez. (

The health facilities include the South Bacolod Medical Hospital, Metro Bacolod and Medical Center, Bacolod Queen of Mercy Hospital and the Corazon Locsin Montelibano Memorial Regional Hospital.

These hospitals will be assigned five liaisons each. Five others will be deployed to BacCHP Command Center.

“Before, patients have to go to the Department of Social Services and Development and other offices. Now, you can directly approach the help desk and you will be assisted. If it’s an emergency, you will be admitted immediately. The concept is to make it easier (for indigent patients) to access medical attention,” said Benitez.

BacCHP Family Health Membership cards are issued to qualified people, mostly from low-income households.

Upon admission, the private hospital will waive deposit or advance payment for BacCHP holders under Republic Act No. 8344 that penalizes the refusal of hospitals and medical clinics to administer appropriate initial medical treatment and support in an emergency or serious cases.